Shipping & Returns

 

Shipping

We ship Australia wide.

Your South Coast Hemp Foods order will be shipped with Australia Post. We offer shipping for up to 20kg. Rates are below.

Orders under $60 - $10.60 via Australia Post Regular Post.

Orders over $60 - Free postage via Australia Post Regular Post.

To arrange bulk orders of more than 20kg, please get in touch.

We aim to fill orders the day after we receive them. Once it ships, you will be able to track your order online. Standard Australia Post shipping times apply.

Don’t forget - all of our shipping and postage packaging is fully compostable, so don’t just throw it away!

Local pickup

We also offer local pickup from the following WA locations: Fremantle, Yallingup and Denmark. 

Local pickup options are available to select at checkout. 

Refunds and returns

We take a lot of pride in South Coast Hemp Foods products. We’re committed to making sure all of our customers get the very best when it comes to the quality of their order and the service we provide.

If you’re not completely satisfied with your South Coast Hemp Foods order, please get in touch with us at enquiries@southcoasthemp.com.au as soon as possible.

All claims for damaged product(s) must be made within 72 hours of receipt by writing to enquiries@southcoasthemp.com.au. Please provide detailed information (including images) for any product damaged during shipping within that time frame.

If you are not satisfied with the quality of our products, you may request a refund of the full purchase price within 30 days of the purchase date. 

Unfortunately, we do not offer refunds or exchanges for change of mind.